* This information is provided courtesy of Colibri Group Inc. This is intended to help our customers fix common problems pertaining to Used Colibri Lighters . If yours Colibri Lighter falls under our 15 day Return policy please call us at our Toll Free No. 1-866-408-4440 and we will help you solve the problem. If you try any of the given solutions the concerned product is considered Used and does not qualify for our return policy.


Symptom:Lighter will spark but not ignite
Causes:

• Out of fuel --- Refill lighter
• Air lock  --- Bleed tank
• Dirty burner  --- Blow out burner with compressed air
• Electrode out of alignment (Electro-Quartz, only) -- Return for service
• Flame adjuster too low --- Set adjuster higher

Symptom: Lighter will not spark
Causes:

• No flint left (Flint lighters, only) --- Replace Flint
• Electro-Quartz malfunction (Electro-Quartz lighters, only) -- Return for service

Symptom: Flame jumps
Causes:

• Air in tank --- Bleed tank
• Burner malfunction -- Return for service

Symptom: Hissing sound is heard
Causes:

• Butane leak --- Return for service
• Flame adjustment too high -- Set adjuster lower

Symptom: Flame rises
Causes:

• Low fuel --- Refill lighter

Symptom: Flame decreases
Causes:

• Low fuel --- Refill lighter
• Dirty burner --- Blow out burner with compressed air

 
Warnings

• Exercise care in use.
• Ignite lighter away from face and clothing. Be sure flame is out after use.
• Contains flammable gas under pressure.
• Never expose to heat above 120^oF (49^oC) or to prolonged sunlight.
• Never leave lighter on dashboard or near rear window shelf of any vehicle.
• Never puncture or put in fire.
• Under no circumstances should the user tamper with the lighter, or attempt to adjust other than by using the controls provided.
• Failure to follow instructions can  result in serious personal injury.

How to Refill Ligter:

WARNING! FOLLOW THESE IMPORTANT POINTS WHEN REFILLING OR BLEEDING TANK

• Perform only in well ventilated area.
• Never attempt near heat source, sparks or flame.
• No smoking!
• Never attempt to ignite the lighter.
• Be sure sparking system cannot be operated.
• Keep lighter cap closed (if applicable).
• Take precautionary measures against static discharges.
• Be sure to read warnings on the  butane refill canister.

1. Set flame adjustment near (-) lowest position.
2. Remove filler valve cover (if applicable).
3. Bleed the Tank --- All air must be removed from gas tank in order to fill to maximum capacity. Bleed only when flame begins to drop, and tank is nearly empty.
4. Fill with lighter in an upside-down position (Fig. 2).
5. Put nozzle tip directly on valve opening, and press down firmly for 4-5 seconds.
6. Repeat steps 4 and 5 if necessary. Butane spray-back may occur with some lighters when full. If the lighter is not equipped with a gas viewing hole, use the following steps to ensure the gas tank is full:
   
1. Hold lighter in an upright position.
2. Depress the filler valve with a ball point pen or small screwdriver until hissing stops.
   





7. Replace filler-valve cover (if applicable).
8. Warm the lighter in your hand for 10 seconds. Then, wait at least 2 minutes before attempting to ignite the lighter. This will allow enough time for excess butane to dissipate, and gas in the lighter to reach room temperature.
9. Open flame adjuster 1/4 turn.
10. Adjust flame to desired height. Colibri lighters operate most efficiently when flame height is 1" - 1-1/2".
11. Replace cap on butane refill canister.

 Blow burner out with compressed air

• Position compressed air canister and lighter as pictured.
• The tip of compressed air canister must be kept at least 1" from burner mesh or damage may occur, and service would be required.
• Proceed with three short bursts of air.
• Allow lighter to reach room temperature before igniting

Flint Replacement

1. Set flame adjustment near (-) lowest position.
2. Remove flint screw, or slide flint plunger back to expose flint chamber.
3. Tap lighter gently on a hard surface to remove flint particles, and dust.
4. Insert placement flint into flint chamber.
5. Replace flint screw, or slide plunger back into place.
6. Never force flint into flint chamber.
7. Clean the serrated flint wheel occasionally with a stiff brush.
8. If flint jams, and roller bar will not turn, repeat steps 2-5 

 How to send a Product for Repair to Colibri Group

• All warranty repairs must have properly filled-out warranty coupon or dated sales receipt.
• Out-of-warranty repairs are billed accordingly. Estimates available upon request from Colibri Group.
• Clearly print name and address, and enclose inside of package with lighter(s).
• Enclose $6.0 for shipping and  handling.  ~

SHIPPING INSTRUCTIONS   

1. BLEED THE TANK. Do not ship lighter with gas.
2. Place lighter in the original gift box, and return in a sturdy cardboard outer box.
3. Insure package with carrier and send to:
   
   CST Enterprises, LLC
   Service Department
   25 Fairmont Ave
   East Providence, RI 02914
   (TEL. 401-943-1500)                      
   

IMPORTANT! If the shipping instructions for how to send a product for repair are not followed, the carrier may intercept the package.

Colibri Warranty Information:  Colibri lighters carry a one-year limited repair  service warranty. This limited warranty covers mechanical parts  only and excludes damage resulting from accident, misuse,  tampering or abuse. The outer case finish is not covered by this  warranty.